Safety that stays with the people you love.
Helpmate is a wearable and item-tracker ecosystem that automatically detects a fall, draws a geofence around home, and keeps every invited caregiver on the same quiet channel — no app-juggling, no monthly phone calls, no contracts.
How it works
One ecosystem. Three quiet layers of safety.
The wearable watches for a fall, the cloud checks the wearer is still in their safe zone, and the caregiver app gives the whole family the same picture without anyone carrying a second phone.
Read the feature deep dives- 1Step 1
The wearable detects what no button-press can
On-device accelerometry and a small on-board model classify a fall as it happens, then ping the cloud over LTE in seconds. The wearer never has to remember to press anything in the moment that matters.
- 2Step 2
Geofenced safe zones stay quiet when everything is fine
A 200 m circle around home, a church, the corner pharmacy. The system only escalates when the wearer enters or leaves unexpectedly — never for routine trips. Caregivers tune the radius per wearer.
- 3Step 3
The caregiver app keeps the whole family aligned
An adult daughter in another state, a spouse at work, a home aide — each gets the same live location, alerts, and battery status. Multi-caregiver without separate logins or competing dashboards.
- 4Step 4
The item tracker recovers what gets left behind
Keys, wallet, the daily glasses. A separate slim tracker rides Bluetooth + LTE, surfaces a last-seen ping in the same app, and chirps from a phone when the wearer is just a few feet away.
For the wearer · For the caregiver
Built so the senior barely notices it — and so the caregiver stops refreshing.
Two halves of one product, deliberately tuned to the people on each side of it.
For the wearer
A senior-first wearable
Lightweight, quiet, and tuned for the 65+ wearer — not a phone strapped to a wrist.
Fall detection without the false alarms
On-device inference filters out dropped phone and fumbled sit-downs before a notification ever leaves the wrist.
LTE GPS, not Bluetooth range
4G LTE means geofencing works at the grocery store, the bus stop, the doctor’s office — anywhere cellular does.
A single, mechanical SOS
One large textured button. Press and hold to call the first caregiver; no menus, no swipes to remember.
For the caregiver
A caregiver mobile app
The same picture for the whole family, no separate logins, no shared passwords.
Multi-caregiver, one shared timeline
Siblings, spouses, home aides — share one timeline. Each caregiver sees only the wearer they were invited to.
Per-wearer safe-zone tuning
Different radius and quiet hours per wearer. A wandering parent gets tighter rules; an independent aunt gets looser ones.
Quiet, when everything is fine
No daily check-in nag. Only an alert when something genuinely matters; otherwise the timeline stays still.
For caregivers
Built by people who have been the one holding the phone, waiting.
Two thirds of our founding team spent years in the role of the distant adult child — refreshing an app that never updated, fielding panicked calls from a parent who lost the keys again, choosing between respecting an aging father’s independence and fearing the next 2 a.m. phone call. Helpmate is the product we wanted then and didn’t have.
“I stopped checking three different apps. I started checking one — and most days, I don’t have to check at all.”
Pilot family · San Diego, multi-caregiver household
Pricing
Hardware priced like a gift. Subscription priced like a coffee.
No long-term contract, no activation fee, no separate cellular bill. Buy the hardware once, run the subscription month to month.
Helpmate wearable
GPS over 4G LTE, AI fall detection, mechanical SOS, geofenced safe zones.
$149one-time · ships solo
- Pre-paired to the caregiver app
- Battery: ~7 days typical use
- Strap, charger, lanyard loop
Helpmate item tracker
Bluetooth + LTE tracker for keys, wallet, glasses. Pings the caregiver app.
$29one-time · ships solo
- Pairs with the same caregiver app
- Battery: ~6 months, user-replaceable
- Coin-profile, attaches to a keyring
Helpmate service
Connectivity, fall-detection inference, geofencing, the multi-caregiver app.
$4.99per month · no contract
- Cancel any time
- Up to 6 caregivers per wearer
- 30-day SOS grace after a lapse
Privacy
Privacy as a feature, not a footnote.
Legacy medical-alert brands earn trust with a brochure and a 1-800 number. We earn it with the architecture: end-to-end encryption between the wearable and the caregiver app, a data-minimization model that keeps raw sensor streams on the device, and audit logs that make it visible who looked at what — and when.
Request the privacy packet →End-to-end encryption
Location, biometrics, and alert payloads stay encrypted between the wearable and the caregiver app. The cloud stores only what is needed to relay them.
On-device raw signals
Accelerometer and GPS streams never leave the wearable raw. Only inference results — when they matter — do.
HIPAA-style safeguards
Pre-launch and building toward HIPAA-aligned controls: audit logging, role-based access, breach notification in plain English.
Caregiver-access rules
A wearer’s primary caregiver controls who is invited. Multi-caregiver doesn't mean multi-master.
FAQ
The questions families ask before joining the waitlist.
The waitlist is open
Get on the list. We will email you the moment your batch ships.
Pilot enrollment is open to families and to assisted-living partners. Add yourself and we will reach out personally before your slot in the queue.